Your Data Across Account And Wallet Steps
Our Privacy Policy applies from the account form through lobby access and wallet status checks. We may collect your contact details, verification result, sign-in records, device signals and transaction references so we can identify your account and investigate an interrupted DANA, OVO, GoPay or QRIS request.
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Bank transfer and virtual account references can also appear in the account record when you choose those routes. We use this data for security, service delivery, dispute checks and policy administration, not for unrelated purposes. Where local law permits, you can ask what data we hold,
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request a correction or ask about deletion and retention. Some records may need to remain for security, accounting or legal reasons. Eligibility and access depend on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.